SPA Receptionist

Hi Angela

I’ve not put the advert up yet but I’ve drafted an advert below for the Spa receptionist please let me know if this fills the criteria.

Spa Receptionist : Hilton Hotel Bournemouth

An amazing high profile opportunity to be the front line in guest relations in a luxurious 4 Star Spa retreat. This unique position as a Spa Receptionist offers a wonderful opportunity to work within this luxury spa. Being a Spa Receptionist, you will play a major role in taking guests on a journey of pure bliss and relaxation. You will work flexible hours and shifts to cover the spa operating hours of 06.00 : 22.00 Monday-Friday, 08.00-21.00 Saturday-Sunday. Weekends are the busiest days and all members of the spa team work three weekends (Saturday and Sundays, shifts as above) out of four. The Spa is open every day of the year.

As a Spa Receptionist, you will be required to;

•Reception duties;

• Including telephone bookings
• Enquiries on spa treatments
• Meeting and greeting all clients
• High standard of personal appearance
• Pro-active approach to work duties
• Confident manner
• Good team player
• Provide general spa orientation to guests upon arrival
• Answer questions about general property information and amenities.
• Check computer for updates and changes to schedule regularly throughout the day
• Maintain tidiness of reception, changing rooms and pool area
• Stock towels and amenities in the changing rooms
• Report accidents, injuries, and unsafe work conditions to management and complete safety training and certifications.

We require you to have the following;

• Previous 4-5 Star experience
• Multi skilled receptionist
• Excellent personal presentation
• Good team player
• Product sales knowledge
• A good Command of English
• A good level of IT Literacy
• An excellent telephone and interpersonal skills


  • Hilton Benefits

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